Management Team

The Management Capability

Every case of bad debt in any business is unique. Each case will require a different collecting approach. Milliken & Craig’s management team has extensive experience to meet the specific requirements that are present in all the cases placed with us. We believe in applying a multi-integrated approach to collecting any debt. We remain competitive in this industry by customizing our services to meet the needs of the cases placed with us.

The management team of Milliken & Craig also has vast experience in all types of loan environments and non-performing accounts. We are also prepared to act on any case that demands our special attention.

Directors' Profile

Janson CHEAH graduated from the National University of Singapore in 1992 majoring in Economics and Statistics. He has 16 years (6 years in Dun & Bradstreet Singapore) of working experience in 3rd party international and domestic debt recovery. The customers he serviced include government linked and listed companies across all industries. He has also conducted seminars for MNCs in debt recovery in Asia Pacific.

James LIM is a finance graduate from the RMIT, Australia. He was promoted 3 times during his 7 years of service with Dun & Bradstreet Singapore. He had led a team of collectors and support staff to progressively achieve double digit growth for his department. His leadership resulted in a 400% increase in performance from 1993 to 1999. He has extensive experience in both commercial and consumer accounts. He was awarded the highest recognition, the Leadership Conference award in 1995 for excellent performance.

ANG Eng Guan graduated from the National University of Singapore in 1992 majoring in Economics and Political Science. He has more than 15 years of sales and marketing management experience in Asia, particularly Greater China, Korea and Southeast Asia. His last corporate appointment was Sales Director at a leading Journals and eBooks publisher based in the UK. His leadership and development skills contributed to the robust growth of the company's business, sales & support teams and visibility across the region.

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Testimonials

When cases (are) entrusted to your agency, most of them are provided (with) feedbacks with high efficiency and professional risk management advice, which adds extra value to our clients. The diligent attempts and professional skills of your staff are indispensible to the recovery (process).

Vincent, Wang Shu
China Export & Credit Insurance Corporation

Your patience and attentiveness in listening to our case/grievances, your ability and professionalism in assisting us to solve the matter efficiently and effectively has greatly impressed us.

Wan Leng Hua
Lub Dagangan Sdn Bhd,a Petronas Company

MobileOne Ltd has appointed Milliken & Craig as one of their main debt recovery agent since 1999. M&C has given us excellent support in their debt collection efforts and has constantly displayed the highest level of professionalism in their services. M&C's response has always been prompt & efficient. In view of M&C's track record with M1, we will not hesitate to recommend their debt recovery services to any company that wish to appoint them as their debt collection agent.

Khoo Ai Lin,
MobileOne Limited

We wish to congratulate Milliken & Craig for a job well done! They were assigned two of our most difficult oversea debtors, and to our absolute surprise, both cases were solved with such lightning speed we could hardly imagine. Though they couldn't tell how they did it, we got every cent back, and that's all we care.

Tan Pin Ho, Peace River Marketing Services

We thank you and your collection team for being fast in responding to us whenever we enquire about status of our debtors. We also appreciate your quick assignment of alternate staff when the staff go on maternity leave or no longer handling the case.

Well done and thumbs up to your efficient team and may you all have a great year ahead :)

Jacqueline Chiang
Chevron Singapore Pte Ltd

Awarding you the Certificate of Achievement in recognition of your outstanding achievements and contributions throughout the year.

Liew Pui Shin giving TOP COLLECTION AGENCY AWARD 2008, UOB Malaysia.

M&C has been one of our top agencies in debt collection services since year 2003.

We would like to express our appreciations to the M&C Team for their support and contributions.Well Done!

Ko Ser Ching
Diners Club (S) Pte Ltd

We would like to commend Milliken & Craig for their Good Debt Recovery service provided to our company since 1999.

M&C's approach is professional and flexible enough to cater to our requirements. Their customer service is commendable
and issues resolution is on timely basis.

We would recommend M&C as our preferred Debt Recovery Agency for their good performance and strong support.

Samantha Poh
MobileOne Ltd

We have worked with M&C for quite sometime and truly valued M&C as one of our partners in the area of debt collections. Your (M&C's) efforts are greatly appreciated especially in difficult country like Pakistan.

Ms Chin Hwee Siang
Coface Credit Management Services Pte Ltd