At Milliken and Craig, we understand the value of your organisation’s reputation and protect it as we would our own. Upon taking over the monitoring and contacting of and negotiation with debtors, our team will work to enhance the cash-flow of your business without disturbing the relationship you have carefully built with your customers. We welcome and encourage constant communication between ourselves and our clients, understanding that cooperation is critical to successful consumer debt collection.
Fair and ethical treatment of debtors
- Full compliance with the central bank and Monetary Authority of Singapore regulations
High success rate
- Clients billed based on success
A DEDICATION TO ETHICAL PRACTICE
At the core of our business’ philosophy is commitment to treating our client’s debtors with the utmost respect, working carefully to preserve the relationship you have carefully established. Non-disruptive debt collection takes a deft touch, so we employ some of the most skilled and experienced negotiators in the industry, giving your business the highest chance of successful debt recovery.
We pride ourselves on an ability to handle even the most sensitive tasks with care and readily adapt to existing reporting and accountability frameworks. All calls conducted by our staff are recorded and logged for transparency.
Monetary Authority of Singapore (MAS) regulations regarding treatment of debtors are strictly adhered to, and we pride ourselves on our high standard of compliance with the Privacy and Personal Data Protection Act (PDPA) to ensure that your customers’ privacy is maintained.
If you’re considering streamlining your collection process, discuss your needs with our staff today and allow us to demonstrate why we are one of the region’s most respected debt recovery firms.